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RAR Reduces Neato Availability

Unfortunately, RAR is cutting down on Neato products. Read what's next.


Today, we regretfully share that we are further cutting Neato's products from our lineup in 2025.


Due to communication issues, RAR has internally concluded that Neato is no longer a viable opportunity.


50% of D10, D9, and D8 robots will be removed in coming month.


You will be able to "Keep Neato" by requesting such thing from the MyRAR app, the remaining units will soon be listed on RAR Marketplace or will be recycled.


If you acquire one of the Neato products listed, rest assured, you are secured by RAR's Consumer Transparency Act. We are further expanding its benefits for Neato products


In this act, you will be able to request a refund until 2027 if Neato pulls the plug. You'll get official support, access to service centers, Neato Original accessories, and RAR OS software support until 2028. After that, certain products, like accessories may not be official by Neato, but will be RAR Certified.


For German customers only, we'll soon be adding Vorwerk products which will replace Neato. We plan to expand this offer to bordering countries in the coming months.


Neato product reductions will begin March 17th until March 24.


Your RAR Compliance, Safety, and Partnerships Teams

 
 
 

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